VBA Demand to Bargain

negotiations
 NVAC National VBA Demand To Bargain

To E-mail: Paul Fleming
Mid-Term Bargaining Report Calendar Year 2017

CLICK ON LINKS BELOW FOR 2017 DEMANDS

DTB – RVSR Weights by EP by Contention standards table 05/18/17

DTB – RVSR employee performance report (EPR) 05/18/17

DTB – RVSR Performance Standard 05/18/17

DTB – RVSR Quality Ckecklist 05/18/17

ULP Reg. March 1 Implementation-SIGNED 03/14/17

VBA VSR Performance Standards Signed ULP (00366841xA3328)03/09/17

DTB – VBA LEAD PIV Badge Survey 03/02/17

DTB – PF Service Beneficiary Fiduciary Field System (BFFS) April 15 2017

DTB – Separation Health Assessments (SHA) Pilot (Compensation Service) 03/02/17

DTB – National Work Queue Playbook Phase 2 02/23/17

DTB – ACT Card Pacific District (2) 02/23/17

DTB – Implementation of Mandatory Overtime 02/23/17

DTB – Auto-Cest National Deployment 01/25/17

DTB – Employee interface for new VSR standards 0/120/17

DTB – VSR Quality Review Checklist 01/20/17

DTB – PF Service Beneficiary Fiduciary Field System (BFFS) Field Examination Cluster Map 01/20/17

DTB – Proposed VSR National Performance Standards 01/20/17

DTB – VBA Letter 20-17-02 01/20/17

DTB Employee Development and Training Service 01/20/17

dtb-vba-letter-20-17-02

Mid-Term Bargaining Report Calendar Year 2016

CLICK ON LINKS BELOW FOR 2016 DEMANDS

cp-letter-training-veterans-experience-changes-12/22/16

dtb-proposed-claims-assistant-national-performance-standards-12/22/16

dtb-fiduciary-hubs-bffs-lost-claims-122216

dtb-loan-guaranty-service-cisco-enterprise-telephone-system-12/22/16

withdraw-dtb-lincoln-fid-hub-phone-team-and-silent-monitoring-sop-update-12/22/16

withdraw-dtb-lincoln-fid-hub-revised-local-quality-sop-draft-12/22/16

cease-and-desist-article-4-of-national-transaction-reports-12/20/16

dtb-lincoln-fid-hub-pf-service-fsr-task-list-review 12/12/16

dtb-lincoln-fid-hub-solicitation-for-award-discussion-panel-email 12/12/16

dtb-lincoln-fid-hub-phone-team-and-silent-monitoring-sop-update 12/12/16

dtb-lincoln-fid-hub-revised-local-quality-sop-draft-11-30-16

dtb-vocational-rehabilitation-and-employment-vetsuccess-on-campus-expansion-hybrid-pilot-11/23/16

dtb-withdrawal-vba-contracting-examination-playbook-11/23/16

dtb-jrvsr-job-task-analysis-survey 11/22/16

dtb-senior-vsr-job-task-analysis-survey 11/22/16

dtb-education-service-mitre-studies-survey-at-the-regional-processing-offices-initiative 11/22/16

dtb-quants-11-02-16

dtb-compensation-service-work-credit-measurement-study-wcms-10/27/16

dtb-nwq-as-a-timeliness-standard-10/27/16

dtb-national-call-center-timeliness-of-client-management-performance-standard-mitigation-plan-for-2016-appraisals-10/27/16

dtb-vba-contracting-examinations-playbook-10/18/16

dtb-compensation-service-concurrent-receipt-initiative-10/18/16

dtb-vbapp-desktop-aplha-testers-10/18/16

dtb-compensation-service-up-front-income-verification-ufiv-initiative-10/18/16

dtb-national-call-center-0820-upload-pilot-into-centralized-mail-portal-10/18/16

dtb-fiduciary-hubs-10/06/16

dtb-pmc-vsr-vce-ksa-field-survey-09/22/16

dtb-consolidation-of-committee-of-waivers 09/21/16

dtb-pmc-standards-2-09/19/16

dtb-national-non-rating-vsrs-09/19/16

dtb-vsr-current-standards-09/19/16

dtb-national-call-center-customer-relationship-management-unified-desktop-functionality-09/19/16

DTB Reassignment of 106 Atlanta Employees in the RPO 08/23/16

DTB – EP 336 and EP 337 CESTING by Military Service Coordinators (MSCs) 07/13/16

DTB – VBMS Functionality Upgrade – Medical Disability Examinations 07/08/16

DTB- RMC Privacy act acknowledgement Letters(PIR) 07/08/16

DTB – File removal project 07/08/16

DTB -Loan Electronic Reporting Interface (VALERI) Services Contract 07/0/716

VRE Centralized Mail DTB 06/29/16

Priavate Medical records to PMC 06/29/16

DTB GS-13 DRO job task analysis surveys 06/09/16

DTB Education Development Training (EDT) Emerging Leaders Program for the Pacific District 06/09/16

GAO visits 06/09/16

eFolder Express application 05/18/16

DTB National Call Center Transition to the (NICE) Call Recording System and Work Force Management Implementation Plan 04/28/16

DTB National Call Center Timeliness of Client Management Performance Standard Mitigation Plan for 2016 mid-year Appraisals04/14/16

DTB Changes to Loan Guaranty Dashboard 4-11-16

NOV timeliness 04/01/16

DTB National Call Center Transition to the (NICE) Call Recording System and Work Force Management Implementation Plan 03/16/16

National Call Centers Modified Training Approach 03/03/16

National Call Centers Modified Training Approach 03/02/16

Leveraging Internal Future Excellence (LIFE) Informational Workshop 03/02/16

Telework Pilot for Call Centers 03/02/16

DTB Caseflow Certification Tool 02/29/16

DTB Telework Pilot for Call Centerr Agents 02/29/16

Cease and Desist PMC actions for CAs 02/29/16

Dtb Wartac 02/01/16

End Product Integrity and Control Dashboard (EPIC) 01/13/16

RMC Toolkit Pilot Plan 01/13/16

Mid-Term Bargaining Report Calendar Year 2015

CLICK ON LINKS BELOW FOR 2015 DEMANDS

RBA2K Transition Pilot 01/07/15

Exam Request Builder (ERB) Initiative 01/07/15
01-30-15 Elec. Comm. (1)

DTB-PMC employees working compensation claims 01/29/15

Field Desktops Being Replaced with Laptops 02/18/15

Upgrade Enhancement to the CWINRS System Subsistence Allowance Module (SAM) Deployment 02/18/15

Establishment of Telework Guidance for Compliance Liaison Staff 02/18/15

VBA DTB OT suspension in PMC 061815

VBA DTB Voice over Internet Protocol 06/18/15

VBA DTB Information Technology Specialist 06/18/15

VBA DTB All aspects of VBA’s telework program 06/18/15

VBA DTB Education Service Regional Processing Offices (RPOs) Time Study 06/18/15

VBA DTB Loan Guaranty Services plans to redistribute Certificate of Eligibility (COE) work 10/14/15

VBA DTB Change in Post Audits with no union representation 10/14/15

Claims Clinics concept charter 10/23/15

Dtb Outreach Reporting Tool (ORT) Initiative 10/23/15

Milwaukee Fid Hub Directive 16-01 10/23/15

PMC Centralized mail portal 10/23/15

Columbia Fid Hub LIE WAH Pilot 11/04/15

Dtb National Call Center Timeliness of Client Management Performance Standard Mitigation Plan 11/19/15

Dtb Outreach Reporting Tool (ORT) Initiative 11/19/15

All Work on Overtime Subject to Local Quality IQR and IPR and National Star review 11/23/15

DTB Employee Hardship Transfers 11/23/15

Dtb National Transaction Reports (Possible Surveillance Reports of Employees) 11/24/15

Dtb Outreach Reporting Tool (ORT) Initiative 12/08/15
Dtb QRT Staff Reassigned to Production Work 12/16/15

Dtb Appeals Modernization 12/22/15

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CLICK ON LINKS BELOW FOR 2014 DEMANDS

Reassignment of QRS Employees – Spring Surge 02/24/14

Fiduciary Beneficiary Field System (BFFS) 03/07/14

VBA’s Plan to Utilize Contract Staff in Claims Development at Intake Sites 02/24/14

Reassignment of QRS Employees /Spring Surge 02/24/14

Telework Sample Test for VSRs RVSR and QRS 04/11/14

Specialized Adjudication Review Course SPARC 05/01/14

SR Apprasier- SAH Agents Performance Standards 05/16/14

Fast Letter 14-05 06/06/14

VBMS 06/11/14

VR&E Metrics and Performance Standards 06/24/14

Article 67 Skills Certification Letters 07/01/14

VR&E TeleCounseling Rollout 07/01/14

100% Desk Audit 07/18/14

Phoenix RLC Performance Standards 08/02/14

Work Queue 08/04/14

VSR Telework 08/04/14

COLUMBIA FID HUB LIE TELEWORK 08/04/14

Centerlized FOIA 08/08/14

OIT Region 5 Fid Hub Broadband ISP Service Plan 08/08/14

VSRs Performance Standards implemented 09/01/14

Change in RVSRs performance standards implemented 09/19/14

Quality Review Pilot 10/14/14

Loan Guaranty National Workflow Process for Certificates of Eligibility 10/14/14

National Call Center Pilot & Implementation of 3 Service Enhancement 10/31/14

Work Measurement Study (WMS) to assess the work performed in the fiduciary hubs 10/31/14

Education Service Committees on Waivers and Compromises (COWC) Initiative 11/14/14

OI&T Pilot – Use of New Technology (VOIP Soft Phones) in the Telework Environment 11/14/14

Customer Service Pilot in the Public Contact Areas for the Southern Area Regional Offices 11/14/14

Application of National Performance Standards on Overtime 11/18/14

Customer Relationship Management- Unified Desktop in the Intake Processing Center Pilot Initiative 11/18/14

High Leverage Regional Offices 11/20/14

CLICK ON LINKS BELOW FOR 2013 DEMANDS

Time Allocation Assessment 01/17/13

VBA Senior Appraiser /Specially Adapted Housing Agent-GS-11/12 Performance Standards under Phoenix Regional Loan Center 01/22/13

Eligibility Verification elimination 01/23/13

Integrated Disability Evaluation System (IDES) Development Checklist 01/23/13

Disability Evaluation System (IDES) Disability Rating Activity Sites(DRAS) in Providence and Seattle 02/28/13

VBA Acquisition Organization Realignment of the Contract Specialists 1102 series 02/28/13

Sr. Veterans Service Representative (SVSR) Job Task Analysis Site 03/01/13a>

VBA Fast Letter 20-15-05 05/10/13

Mandatory Overtime 05/15/13

RVSR_data_collection_07/23/13

Pension and Fiduciary Service IRS-SSA up-front Verification Initiative 07/25/13

VRC Position Description 07/25/13

Employee Hardship Transfers 07/26/13

End Use Experience Management Pilot VR&E 10/03/13

Government Lockout 10/03/13

Centralization of Mail Activity 10/25/13

Directed Reassignment of File Clerks 10/25/13

eRO Project 10/25/13

CLICK ON LINKS BELOW FOR 2012 DEMANDS

Fiduciary Hub 1-800 phones 06/20/12

Rules Based Process System (RBPS) 07/03/12

Station Shutdown for Challenge Training–Oakland, CA 07/03/12

Proposed Rating Integrated Systems Model (PRISM) 07/17/12

RVSR Performance Standards 08/21/12

Expediting Homeless Claims 08/21/12

RVSR National Performance Standards 08/21/12

Proposed changes to the National performance Plan 08/29/12

ROC nationally manned help desk 09/27/12

Implementation of the issue based change to the national Systematic Technical Accuracy Review (STAR) 10/16/12

Centralized Administrative Account Transaction System (CAATS) Pilot 11/08/12

Support Service Division (SSD) Performance Standards and Redesign 11/16/12

VBA Virtual RVSR Challenge Training Change 11/20/12

Affected employees as a result of VBA Letter 20-11-34 (VBA Telework Policy) 12/27/11

CLICK ON LINKS BELOW FOR 2011 DEMANDS

Mandatory Overtime VBA 03/11/11

RVSR PD – VSR, RVSR and DRO National Performance Standards 04/08/11

VBA Imposed Sanction 04/14/11

VA Handbook 5007 Part V Chapter 6 Sunday Premium Pay for Part-time Employees 04/20/11

Expansion of Fiduciary Hub Pilot VBA 04/21/11

VSR Single Signature Initiative-PMC 04/28/11

Intake Processing Center (IPC) in Regional Offices 06/01/11

VA Directive 0633 and VA Handbook 0633 Transit Benefit Program 06/01/11

Data Gathering Pilot for Veterans for C&P Process MOU 6-14-2016

Claims Assistance Efforts 06/20/11

Express Lane Program Pilot 06/21/11

VHA T21 Initiative 09/13/11

VRM Customer Relationship Management CRM System 09/22/11

VBMS (Veteran’s Benefits Management System) 09/23/11

Revised VA Handbook 0633 Transit Benefit Program (September_2011) 09/23/

Extension of Mandatory Overtime 10/06/11

Transformation Initiatives 11/05/11

Telework Policy 12/27/11

CLICK ON LINKS BELOW FOR 2010 DEMANDS

Call Recording System 12/03/10

Requesting that you provide AFGE/NVAC VBA Midterm Committee with any additional information to include Appendix A 12/03/10