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Memorandum Of Understanding
Acting as a binding legal document a MOU is a collective bargaining agreement establishing each parties obligations. MOUs set and define parameters for both parties to follow. There are MOUs that affect our members nationally and others that affect more specific regions, including VISNs.
AFGE National VA Council’s priorities are its members and we strive to bargain for the fairness of all.
To improve searchability of files that may affect you and your departments, naming conventions were created.
For national:
MOU (month-date-year) Title of the Memorandum Of Understanding
VISN MOU are not bargained nationally. They are relatable only to that VISN.
The following is the naming convention for VISNs:
VISN # MOU (month-date-year) Title of the Memorandum Of Understanding
2023 National MOU
National Cemetery
VHA
VHA MOU (6-28-2023) Member Service GSA Fleet Vehicles
VHA MOU (6-28-2023) Final Clinic Configuration Manager
VHA MOU (6-28-2023) Final Clinic Configuration Manager
VHA MOU (4-14-2023) IVC HRO Training
VHA MOU (4-07-2023) VTS Transportation Assistant GS6 combined
VHA MOU (4-07-2023) VTS Transportation Assistant GS6 combined
VHA MOU (3-08-2023) EMS SOP for Uniforms Program
VHA MOU (3-06-2023) Directive 0320.06 First Receivers Decontamination Program
VHA MOU (1-30-2023) Veterans Crisis Line Remote Work SOP
VBA
VBA MOU (7-06-2023) FSR CBTS National Implementation
VBA MOU (7-06-2023) Military Service Coordinator (MSC) Quality Checklist
VBA MOU (7-06-2023) VSR Competency-Based Training System (CBTS)
VBA MOU (7-06-2023) Claims Automation – Decision Support National Implementation Corrected
VBA MOU (7-06-2023) Claims Automation – Decision Support Prototype and Pilot Sites Corrected
VBA MOU (7-06-2023) FSR CBTS National Implementation
VBA MOU (7-06-2023) Military Service Coordinator (MSC) Quality Checklist
VBA MOU (7-06-2023) VSR Competency-Based Training System (CBTS)
VBA MOU (3-03-2023) Implementation of PACT Act
VBA MOU (1-12-2023) Operating Hour Changes for National Contact Centers (NCCs)
2023 VISN MOU
VISN 5 MOU (8-24-2023) Certified Tumor Resisters
VISN 20 MOU (8-1-2023) In-Person Meetings and Trainings
VISN 20 MOU (7-20-2023) Template agreement – Hazardous Drug Medical Surveillance Program
VISN 20 MOU (6-28-2023) VAPHCS Grant and Per diem Social work
VISN 12 MOU (4-28-2023) CCC Advanced Medical Support Assistants Performance Standards – Signed
VISN 12 MOU (4-28-2023) CCC Lead Advanced Medical Support Assistants Performance Standards – Signed
2022 National MOU
VHA
VHA MOU (12-31-20222) Maintenance and Repair Callback Emergency Repairs
VHA MOU (12-30-2022) Medical Center Signage SOP
VHA MOU (12-07-2022) Medical Record Review
VHA MOU (12-15-2023) VTS Performance Plans
VHA MOU (11-30-2022) Member Services Leadership Development Committee
VHA MOU (10-27-2022) Promise to Address Comprehensive Toxics
VHA MOU (10-12-2022) VAPORHCS Labor Pool
VHA MOU (9-08-2022) HCM Reorg EES-HLTI to LEAD
VHA MOU (8-08-2022) CommCare CRM Application
VHA MOU (8-04-2022)VISN 20 VAPORHCS Eye Clinic
VHA MOU (8-02-2022) MS Return off Maximum Telework
VHA MOU (6-28-2022) CRM Implementation in Member Services
VHA MOU (6-28-2022) WVPP Training Specialists & Supervisor Move
VHA MOU (5-16-2022) OIVC Office of Finance Reorganization
VHA MOU (3-31-2022) RPO and NCO Telework
VHA MOU (3-30-2022) OCC and POM Addendum Centralization
VHA MOU (2-07-2022) OCC OVAC Reorganization
VHA MOU (1-31-2022) VCL Returning to Work-Extended Absence
VHA MOU (1-26-2022) VHA Directive 1006.04 Clinical Contact Centers
VBA
VBA MOU (12-02-2022) Payroll Transition to Financial Services Center (FSC)
VBA MOU (12-02-2022) NCC QRS National Performance Plan
VBA MOU (12-02-2022) Rating Quality Review Specialist (RQRS) National Performance Plan
VBA MOU (12-02-2022) Authorization Quality Review Specialist (AQRS) National Performance Plan
VBA MOU (12-02-2022) Fiduciary Program Specialist (PS) National Performance Plan
VBA MOU (10-27-2022) Stay in VBA
VBA MOU (10-27-2022) Resumption of In-Person Fiduciary Activities
VBA MOU (10-09-2022) Claims Automation – Decision Support Pilot Expansion
VBA MOU (9-28-2022) Loan Guaranty Service (LGY) Call Recording
VBA MOU (9-28-2022) Individual Quality Review (IQR) Reconsideration Off-Station Review
VBA MOU (9-27-2022) NCC Transition to Remote Work
VBA MOU (9-28-2022) Loan Production FFLR UCD-ULAD Pre-Population
VBA MOU (5-26-2022)Establishment of Military Sexual Trauma Operations Center
VBA MOU (5-26-2022) Loan Technician Award Program (Loan Administration)
VBA MOU (5-26-2022)Loan Specialist Award Program (Loan Production)
VBA MOU (5-24-2022) Appeals Workload Distribution Initiatives
VBA MOU (3-24-2022) Decision Review Officer (DRO) National Performance Standard
VBA MOU (3-24-2022) iConect Standardized Search for Nehmer Cases
VBA MOU (3-24-2022) PMC Veteran Service Representative (VSR) National Performance Standard
VBA MOU (3-24-2022) Senior Veteran Service Representative (GS-12) National Performance Standard
VBA MOU (3-24-2022) Veteran Service Representative (VSR) National Performance Standard
VBA MOU (1-14-2022) Fiduciary Transition to VBMS
VBA MOU (1-14-2022) Public Contact Team (PCT) OFO-NCC Quality Management Plan
VBA MOU (1-14-2022) Public Contact Team (PCT) AskVA (AVA) Tool
MOU VBA MOU (1-14-2022) Rating Veteran Service Representative National Performance Standard
VBA MOU (1-14-2022) Public Contact Team (PCT) Visitor Engagement and Reporting Application (VERA)
2022 VISN MOU
VISN 10 MOU (12-15-2022) VTS Performance Plans
VISN 20 MOU (12-08-2022) MAS Float Pool Performance Standards
VISN 20 MOU (12-07-2022) MAS Float Pool Performance Standards
VISN 20 MOU (12-06-2022) CCC Pharmacy Work Schedules
VISN 10 (11-28-2022) Recruitment bonus
VISN 20 MOU (10-26-2022) Imaging Service’s 2023 MSA and Physician Leave
VISN 20 MOU (9-28-2022) Resuscitation Quality Improvement RQI
VISN 20 MOU (9-22-2022) PACT Nurse Competencies
VISN 15 & 16 MOU (8-22-2022) Lead File Clerk Compensation
VISN 20 MOU (8-16-2022) VAPORHCS Nurse Call-Vocera Implementation
VISN 23 (8-02-2022) Return off Maximum Telework
VISN 20 MOU (5-23-2022) CCC Annual Scheduled Leave Policy finalized with listed attachments
VISN 20 MOU (3-10-2022) Labor Pool Ground Rules
VISN 10 MOU (3-10-2022) Uniform Policy
VISN 20 MOU (3-09-2022) AVASURE
2021 National MOU
VBA
VBA MOU (12-08-2021)Remote DROC-DC Memo OAR
VBA MOU (11-30-2021) ePerformance for the FY-22 Performance Year MOU (002)
VBA MOU (11-23-2021) CBTS – VSR Content Validity Survey Subject Matter Expert (SME) Request
VBA MOU (10-14-2021) Hybrid SAH Agent Review Appraiser GS-11-12 Performance Standard
VBA MOU (10-14-2021) Team Lead-Appraiser GS 12 Loan Guaranty Division Performance Standard
VBA MOU (10-14-2021) Review Appraiser GS 11-09-07 Loan Guaranty Division Performance Standard
VVA MOU (10-07-2021) Mandatory Overtime Fiscal Year 2022
VBA MOU (9-30-2021) Legal Instrument Examiner Performance Standard
VBA MOU (9-30-2021) Fiduciary Service Representative (FSR) Performance Standard
VBA MOU (9-30-2021) Field Examiner (FE) Performance Standard
VBA MOU (9-08-2021) St. Louis Regional Processing Office (RPO) Realignment
VBA MOU (9-08-2021) Office of Administrative Review (OAR) National Mentoring Program
VBA MOU (8-18-2021) VBA Onboarding Process for VSR-RVSR
VBA MOU (8-06-2021) PMC Dependency and Indemnity Compensation (DIC) Burial Workload
VBA MOU (7-15-2021) Compensation Service RVSR Competency-Based Training System (CBTS)
VBA MOU (7-15-2021) VRS Performance Standard
VBA MOU (7-14-2021) VSR Proficiency Level Survey
VBA MOU (7-12-2021) VSR Competency Model Proficiency Level Survey
VBA MOU (6-15-2021) Expanded ERRA Guidance
VBA MOU (5-20-2021) VIP Training Implementation
VBA MOU (5-20-2021) Claims Assistants Transition into Production WATRS
VBA MOU (5-20-2021) Blue Water Navy (BWN) – Nehmer Project
VBA MOU (5-12-2021) Mandatory Overtime Fiscal Year 2021
VBA MOU (5-12-2021) Military Sexual Trauma (MST) Consolidated Processing Interim State
VBA MOU (5-12-2021) Traumatic Brain Injury (TBI) Pilot
VBA MOU (5-06-2021) COVID 19 Exam Special Project
VBA MOU (5-05-2021) Appeal Team Transition Phase II
VBA MOU (5-04-2021) Availability Playbook – Best Year Ever Initiative
2021 VISN MOU
MOU (12-20-2021) VISN 20 Stand Down
MOU (12-07-2021) VISN 20 Quadruple Aim QUERI Interactive Specialty Care Volume Maps
MOU (12-03-2021) VISN 8 CCC Calabrio Software Implementation
MOU (11-29-2021) VISN 20 Pharmacy Services Automation Script Center
MOU (11-08-2021) VISN 10 Advanced Medical Assistant Telework Agreement
MOU (11-30-2021) VISN 20 Pharmacy Services Sutomation Script Center Implementation
MOU (6-30-2021) VISN 20 EHR Modernization on PCP
MOU (10-05-2021) VISN 20 Environmental Management Service Housekeeping Aids Performance Plans
MOU (10-04-2021) VISN 20 Environmental Management Service Work Leader Performance Plan Updates
MOU (7-06-2021) VISN 20 VAPORHCS MCP
MOU (5-13-2021) VISN 20 Rehab & Long-Term Care Performance Plans
MOU Archives
2020 National MOU
VBA
VBA MOU (8-25-2020) Education Division Mandatory Overtime
VBA MOU (8-21-2020) VRE Service Modernization New Platform Case Management Solutions
VBA MOU (8-21-2020) Loan Guaranty Service New Appraisal Management System AMS
VBA MOU (8-21-2020) VRE and VRC Competency-Based Training System
VBA MOU (8-21-2020) Foreign Private Medical Records Nationwide Deployment
VBA MOU (7-27-2020) QMS Decision Review Officer Quality Review Checklist
VBA MOU (4-06-2020) Inappropriate VSR Credit
VBA MOU (4-06-2020) Loan Guaranty Service National Realignment
VBA MOU (2-07-2020) Support Services Division Beneficiary Travel Expense Reimbursement SOP
VBA MOU (1-06-2020) Appeals Management Office VA Video Connect Pilot Program
2020 VISN MOU
VISN 8
VISN 8 MOU (6-09-2020) Activation of VAs Fourth Mission
VISN 10
VISN 10 MOU (1-06-2020) EMS Uniforms
VISN 20
VISN 20 MOU (11-16-2020) Clinical Resource Hub Realignment
VISN 20 MOU (8-03-2020) CCC Realignment
VISN 20 MOU (7-30-2020) Police Shift Rotation Schedule
VISN 20 MOU (7-06-2020) Care Routing Changes
VISN 20 MOU (1-09-2020) Upgrade Auditorium and Columbia Room
2019 National MOU
VHA
VHA MOU (11-04-2019) Assisted Treatment Training for Opioid (Suboxone) Use Disorder
VHA MOU (8-01-2019) Avaya Aura Workforce and Optimization and Telephone Systems
VHA MOU (6-12-2019) VEO Patient Experience Mandatory Training
VHA MOU (5-01-2019) VCS Employees Weekend Quarterly Training
VHA MOU (4-29-2019) Patient Care Services
VHA MOU (4-18-2019) VHA Procurement & Logistics Office Mandatory Training
VHA MOU (2-26-2019) VITAL Continues Service Agreement
VHA MOU (2-14-2019) Member Services Call Center Tour of Duty
VBA
VBA MOU (12-17-2019) Education Service Mandatory Overtime FY2020
VBA MOU (12-04-2019) National Call Center LAS and PRC National Performance Standard
VBA MOU (10-31-2020) Field Examiner Task-Based Quality Checklist
VBA MOU (10-31-2019) Reasonable Accommodation Centralized Program (RCAP) Process
VBA MOU (10-31-2019) Legal Instruments Examiner Task-Based Quality Checklist
VBA MOU (10-31-2019) Legal Instruments Examiner Modification to Performance Standards
VBA MOU (10-31-2019) Field Examiner Modification to Performance Standards
VBA MOU (10-31-2019) Fiduciary Service Representative Task-Based Quality Checklist\
VBA MOU (10-31-2019) Fiduciary Service Representative National Performance Standard
VBA MOU (10-31-2019) Education Service Revised Quality Scorecard
VBA MOU (10-31-2019) Changes to FOIA Redaction Process for Personally Identifiable Information
VBA MOU (10-31-2019) ASPEN Migration for Fiduciary Hub Employees
VBA MOU (10-30-2019) Utilization of VCS Resources for Legacy Appeals
VBA MOU (10-30-2019) SSD, VR&E Beneficiary Travel and Direct Reimbursement Standardization Pilot
VBA MOU (10-30-2019) Loan Guaranty Service Planview Enterprise One Usage
VBA MOU (10-30-2019) Loan Guaranty Service Funding Fee Refund Initiative
VBA MOU (10-30-2019) Fiduciary Hub Mandatory Overtime
VBA MOU (10-30-2019) Education Service Mandatory Overtime
VBA MOU (7-24-2019) Pension Call Center Transition to National Call Centers
VBA MOU (7-24-2019) NWQ Distribution Change Pension Management Centers
VBA MOU (7-24-2019) Loan Guaranty Service Tier 1 Phone Calls Plan
VBA MOU (7-24-2019) IPPS for Vocational Rehabilitation and Employment Initiative
VBA MOU (7-24-2019) Field Examiner Production Element Modification
VBA MOU (7-23-2019) VRE Implementation of Time Study
VBA MOU (7-23-2019) SSD Revolving Fund Loan Process Standardization Pilot
VBA MOU (7-23-2019) SSD Limited Pay Process Standardization Pilot
VBA MOU (7-23-2019) RVSR Exam Pilot
VBA MOU (7-23-2019) Loan Guaranty Service LGY Changes to Performance Standards
VBA MOU (7-23-2019) Centralized Mail for Education Service
VBA MOU (6-14-2019) National Call Center Mental Health Executive Order 13822
VBA MOU (6-14-2019) Fiduciary Hub Transition Plan to the National Call Centers
VBA MOU (6-13-2019) Support Service Division SSD Attorney Fee Process Improvement Pilot
VBA MOU (6-10-2019) JRVSR Job Task Analysis Survey
VBA MOU (5-24-2019) Reassignment of PMC Employees to VSC
VBA MOU (5-24-2019) National Performance Plan VSOC Vocational Rehabilitation Counselor
VBA MOU (5-24-2019) Character of Discharge Consolidation
VBA MOU (5-23-2019) RQRS National Performance Standard
VBA MOU (5-23-2019) AQRS National Performance Standard
VBA MOU (5-02-2019) VRE-VRC Competency Based Training System National Baseline Full Deployment
VBA MOU (5-02-2019) Indianapolis Fid Hub Quality Review Trainer Performance Standard
VBA MOU (5-01-2019) Pension Fiduciary Service Appeals National Quality Checklist
VBA MOU (5-01-2019) LGY System Application Redesign
VBA MOU (5-01-2019) Education Service Senior Veterans Claims Examiner National Performance Standards
VBA MOU (5-01-2019) Changes to PMC VSR Output Performance Element
VBA MOU (1-31-2019) VRE Centralized Mail and Active Folder Scanning
VBA MOU (1-31-2019) Military Sexual Trauma MST Change in Process
VBA MOU (1-31-2019) Field Examiner Quality Review Checklist
VBA MOU (1-31-2019) Field Examiner National Performance Standards
VBA MOU (1-31-2019) Discontinuation of End-Product 693
VBA MOU (1-30-2019) PMC VSR Quality Review Checklist
VBA MOU (1-30-2019) Military Service Coordinator MSC National Performance Standards
VBA MOU (1-30-2019) Legal Instruments Examiner Performance Standards
2019 VISN MOU
VISN 20
VISN 20 MOU (12-19-2019) Scheduling at CBOCs
VISN 20 MOU (12-19-2019) MCM-119-07 Medication Automated Dispensing Cabinet Policy
VISN 20 MOU (11-20-2019) Updated Performance Plans Medical Records Technicians Coders
VISN 20 MOU (11-20-2019) Pharmacy PACT Performance Standards for Clinical Pharmacy Specialist GS-13
VISN 20 MOU (11-20-2019) Mental Health SOP Acute Psychiatric Event
VISN 20 MOU (11-20-2019) DHSM Nurse Care Coordinator Functional Statement
VISN 20 MOU (9-19-2019) Licensed Practical Nurse Primary Care Division Performance Appraisal
VISN 20 MOU (5-09-2019) Correct Safety Deficiencies FY19
VISN 20 MOU (3-13-2019) Nursing Prof Service RNs Grad 1-3, LPNs GS 3-6, NAs GS 3-5
VISN 20 MOU (1-08-2019) Primary Care Functional Statements LPNs GS 3-4 & 5-6
2018 National MOU
VBA MOU
VBA MOU (11-14-2018) Workload and Time Reporting System WATRS
VBA MOU (11-08-2018) National Call Center LAS National Performance Standards
VBA MOU (11-07-2018) Mandatory Overtime MOU FY-2019
VBA MOU (7-16-2018) Revised Process for Conducting and IU Certification Review
VBA MOU (7-06-2018) Education Service Organizational Structure Change
VBA MOU (6-29-2018) Claims Assistant National Performance Standards
VBA MOU (6-19-2018) Nationwide Fid Hub – Field Examiner Excluded Time Policy and Production Tracker
VBA MOU (5-10-2018) Skills Certification ROs for RVSR-DRO JTA Site Visits
VBA MOU (5-10-2018) Schedule for Rating Disabilities Updates
VBA MOU (5-09-2018) PMC VSR, Sr. VSR, JRVSR, and DRO Surveys
VBA MOU (5-09-2018) PMC Utilization of Automated Private Medical Records Program
VBA MOU (5-09-2018) Pension & Fiduciary Automated State Consolidated Plot Processing
VBA MOU (5-09-2018) Fiduciary Hub Change in Work Credit
VBA MOU (5-09-2018) BFFS Version 4.0
VBA MOU (5-08-2018) EP 310 Future Exam Project
VBA MOU (4-09-2018) VR & E Field Survey-CAPRI
VBA MOU (2-09-2018) Change in the Assignment of Work for all QRT Members
VBA MOU (1-11-2018) GS 12 Senior Veterans Service Representatives Performance Standards
VBA MOU (1-11-2018) Field Examiner Excluded Time Policy and Production Tracker
VBA MOU (1-10-2018) VSR Performance Standards – Modification to Element 3
VBA MOU (1-10-2018) Claims Assistant National Performance Standards
2017 National MOU
VHA MOU (12-27-2017) Member Services Top Level Change – (February 2018) Approved
VBA MOU (12-05-2017) Mandatory Overtime FY 2018
VBA MOU (10-19-2017) Rating Veterans Service Representatives Performance Standards
VBA MOU (10-19-2017) New Camp Lejune CLCW Regulations and Presumptive Conditions
VBA MOU (10-19-2017) Lincoln Fid Hub Local Quality SOP
VBA MOU (10-19-2017) IDES Veterans Service Representatives Performance Standards
VBA MOU (10-19-2017) Decision Ready Claims Program
VBA MOU (7-27-2017) Education Service Regional Processing Office–Revised Quality Review Worksheet
VBA MOU (7-26-2017) Requirement for IDES Military Service Coordinators to use ERRA Tool
VBA MOU (7-26-2017) Real Property Workspace Management Directive
VBA MOU (7-26-2017) National Work Queue Phase 2
VBA MOU (7-26-2017) National Mentoring Program Initiative
VBA MOU (7-26-2017) Letter Improvement Project–Veterans Experience Changes
VBA MOU (7-26-2017) Expansion of Legal Instruments Examiner Pilot
VBA MOU (6-13-2017) PMC VSR Training Curriculum
VBA MOU (4-06-2017) VSR Quality Review Checklist
VBA MOU (4-06-2017) Veterans Service Representatives Performance Standards
VBA MOU (4-06-2017) Mandatory Overtime 2017
VBA MOU (4-06-2017) Loan Guaranty Service- Cisco Enterprise Telephone System
VBA MOU (4-06-2017) Employee Performance Report Tool
VBA MOU (4-06-2017) Compensation Work Credit Measurement
VBA MOU (3-31-2017) Claims Assistant National Performance Standards Pilot
VBA MOU (3-31-2017) BFFS Work Items
VBA MOU (2-21-2017) VBA Telework Directive
VBA MOU (2-21-2017) Education Service MITRE Studies
VBA MOU (2-06-2017) Vocational Rehabilitation and Employment VetSuccess on Campus Expansion Pilot
VBA MOU (1-20-2017) Senior VSR Job Task Analysis Survey
VBA MOU (1-20-2017) Committee on Waivers and Compromises Consolidation